The danger of clinging to a single signal
Doing so, soothes the discomfort of not knowing, but it creates a false sense of certainty that does not last.
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The hidden cost of “playing it safe”
The leader leaned back in their chair, clearly frustrated.
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Why overlearning matters before storms hit
The moment I stepped onto the stage, the batteries in the clicker started to die. Of course, they worked fine in soundcheck. They worked fine for the two speakers before me. But the second I needed them, there was nothing. I clicked and clicked and clicked, and nothing happened. And when it finally did work, it jumped three slides ahead, and I had to backtrack.
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The cost of “faking it till you make it”
She wasn’t the CEO, but she was a senior executive everyone watched. In the quarterly all-staff briefings, she stood at the front of the room with polished slides, confident tone, and reassuring stories about the future. People nodded. The board praised her calm under pressure.
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The hidden web that makes or breaks change
As executive sponsor of a major ICT system rollout, I faced a project board full of senior stakeholders—each with competing priorities, and hundreds of deliverables buried in the procurement documents.
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The shortcut to breakthrough when talks are going nowhere
When people dig in, curiosity is the only thing that gets them to move. I’ve seen it turn adversaries into collaborators in hours—not months.
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Videos
Why Confident Leaders Still Get Stuck-and How to Stay Flexible in Complex Change
In times of rapid change, acting quickly is risky without clear direction. This reflection explores how to lead with confidence and flexibility by asking the right questions first.
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Is your team’s success hiding next year’s risk?
In 2003, Ducati re-entered MotoGP with a beginner’s mindset, focusing on learning rather than winning.
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What if what you “know” just isn’t true anymore?
I was interested in trying out Microsoft’s AI offering, particularly its features for a secure environment, after learning how to get more out of ChatGPT.
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Videos
What to do when your values don’t fit in your organisation
When your values don’t align with your leader or organisation, it can feel like you’re caught in a storm with no clear horizon. Do you conform, resist, or walk away?
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Your mental shortcuts might be cutting progress off at the knees
There’s been a lot of media lately about a former senior union official now under serious scrutiny for their leadership of a prominent union.
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Videos
Are you hiding from your strength as a leader
Feeling the weight of complex change? In this video, I share the Centring Star framework-your compass when the storm hits. It’s designed to help you stay grounded in uncertainty, lead with clarity when there’s no clear path, and move forward with confidence, even when the ground keeps shifting.
Read itFind your way through.
If the complexity in your organisation isn't going anywhere, and you have less certainty than you'd like, that's ground Susanne has worked for thirty years.
Start with a conversation to find your team's way through.
