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Have you ever worked in an organisation where trying to make change is like trying to turn the Titanic? Trying to effect system-level health reforms can feel like that! People on the ground tell leaders that change is needed. The vision is set at the top, but the execution falls short. In the mid-noughties, I...
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Are you one of those people who likes to plan for what you’ll achieve each year? Has it been a while since you looked at what you wrote out for 2024? Is that because you’ve already achieved everything, or are you worried that there’s still much left to achieve? I recently reviewed a mind map...
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A trip to the Vet was a harsh reminder about a common thinking trap we all fall into. We lost our gentle giant Ollie earlier this year, and our remaining dog, Bella, is a very sweet but challenging special needs dog. When we rescued her at six months old, she didn’t have special needs. However,...
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When I was in the early stages of my career, the best leaders were often considered to be those with all the answers, the visionaries who could set and drive the direction from above. However, times have changed dramatically. Technology has transformed the world of work from local to global, and the increasing pace of...
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I visited the Ubud Monkey Forest during a trip to Bali for the Global Speakers Summit 2024. Home to over 700 long-tailed macaques, the forest spans about 12.5 hectares and includes three ancient Hindu temples still used for religious ceremonies today. Just after we entered, we had a startling and amusing experience—another tourist was surprised...
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I experienced a perfect storm when finalising the editing of my first book, Centred: How to Lead with Confidence in times of Complex Change. It was a whirlwind that led me to make a choice about what was and wasn’t workable. Email subscribers may have been wondering why they didn’t receive an email from me...
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I didn’t know who I wanted to be as a little girl. I loved dressing up in the clothes I would find in both my parents’ wardrobes. Some days I was my mother in a cast-off ball gown; other days I was my father dressed up to go to work. I playfully explored those different...
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Over the last year, I’ve been working on my first book in spits and spurts. In the last couple of months, I’ve pushed myself to get it finished. It was a big moment this week when I knew I could put my hand on my heart and say the draft manuscript is finished. It’s now...
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Recently, I was engaged as a facilitator for a summit on sustainability in the health system. The experience made me reflect on my work over the years and the many teams I’ve worked with that were tasked with engaging different parts of highly complex systems to achieve positive change. When reflecting, I noticed a couple...
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I’ve found that many clients I coach and mentor hold themselves to higher standards than others. This often leads them to take responsibility for others’ actions and question whether they somehow provoked the treatment they’re receiving. One client who had counselled a staff member about their attendance to work duties while working from home later...
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Recently, I’ve been having conversations with leaders who are in the countdown to a State Government election. The election date has been known for some time, so I’m told it’s been a long and busy runway. Leaders say they are eagerly looking forward to the caretaker period. This is when the Government stops making major...
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Steve Jobs was famous for following his gut. Those gut calls contributed to many Apple success stories. But when he was diagnosed with a rare neuroendocrine tumour cancer, Jobs’ trust in his intuition led him down a risky path. He chose to prioritise options other than surgery. That decision initially excluded specialist medical care that...
Read itIf the complexity in your organisation isn't going anywhere, and you have less certainty than you'd like, that's ground Susanne has worked for thirty years.
Start with a conversation to find your team's way through.
