Complimentary Insights
Susanne runs two rooms for senior leaders and chief executives in NGO health, community and human services. Each one produces a published document: the patterns in the room, the signals people are reading, and what they are taking into the next quarter.
The Peer Room
BrisbaneSeptember 2026
Governing AI while everyone is already using it
AI inside NGOs: policies that date as fast as they are written, judgement under the tools, and the privacy and security load that comes with both.
Read itBrisbaneMay 2026
Working with the rhythms of government
Reading and working with government when the rhythms keep shifting, and what to do when the advocacy script written for the last government has expired.
Read itBrisbaneMarch 2026
Influence in a shifting environment
Influence when the environment has become harder to read, worked across three layers: the visible forces, the choices leaders are making, and the pressures underneath.
Read itBrisbaneOctober 2025
Collaboration: a platform for innovation and impact
Collaboration treated as a discipline rather than a procurement response, and what makes it hold when trust and time are the things in short supply.
Read itBrisbaneJune 2025
Leading when you're not steering
NGO CEOs on influencing a system they do not steer: equity, commissioning, fragmentation, and funding that favours new initiatives over what already works.
Read it
The Wider Lens
DarwinOctober 2026
A game plan for pacing change
The same question in the Territory: reserves holding services open, what makes operating in Darwin a different job, and the cost of slowing a change down.
Read itBrisbaneOctober 2026
A game plan for pacing change
Where you need to land, by when, and what you do with the time in between. Senior leaders on change that arrives without a why and without a date.
Read itBrisbaneJuly 2026
Leading through convergence
Commissioners, peak bodies and providers on a terrain that shifted again after 1 July: award costs, indexation under inflation, safeguarding and new reporting.
Read it
Find your way through.
If the complexity in your organisation isn't going anywhere, and you have less certainty than you'd like, that's ground Susanne has worked for thirty years.
Start with a conversation to find your team's way through.



