Skip to content
+61 412 181 635

The Convergence Trap™

Five structural signals reshaping health, human and community services NGOs.

When pressures start to interact

Across Australia, leaders of health, human and community services organisations are managing a long list of pressures at once: rising and more complex demand, workforce costs and shortages, funding that has not kept pace with costs, new reporting and compliance expectations, and rapid technological change.

Most of those pressures are familiar. What is changing is the way they now pull on each other. A funding decision, a workforce decision and a technology decision can each make sense on their own and still work against one another. When that happens, strategic choices start to narrow. Decisions that once felt possible begin to look risky, and attention moves to what has to be managed this month.

The guide reads five structural signals and what happens when they interact. It does not offer definitive answers. It offers a way to recognise how pressures may be converging on your organisation, and which decisions need to come forward in the next 12 to 36 months.

Inside the guide

Six pages from the forty-eight.

  • The contents page, listing the guide's sections and the page each one starts on.
    Contents
  • A navy page naming the five signals, each with a drawn icon beside it.
    Five structural signals
  • The five signals colour coded, each with the shift it describes and the question underneath it.
    What each signal is
  • A diagram of multiple pressures narrowing through a convergence zone into context compression.
    The convergence trap
  • The Centring Star diagram, the five capabilities around its points and values and strengths as the tether.
    Return to centre
  • Paired questions across three areas, one column for the chief executive and one for the board.
    Quick self-assessment

Many organisations use it in board strategy sessions, executive offsites and planning days, where leaders step back from day-to-day pressure and look at the wider system.

Download the Field GuideRead the companion

The online companion carries the dates, the decision brief and the full source list.

Next step

The Convergence Check

A short diagnostic that goes with the field guide. Fifteen minutes, and you get a read back.

Find your way through.

If the complexity in your organisation isn't going anywhere, and you have less certainty than you'd like, that's ground Susanne has worked for thirty years.

Start with a conversation to find your team's way through.

Hear when the guide is updated

The newsletter is called The Through Line: Game Plans for Leading Through Change, Complexity and Pressure, shared weekly. Subscribers also hear when a new edition of the guide is out. Unsubscribe at any time.